From time to time, our SharePoint Server is hit by the 6482 error related to MOSS 2007 Search.
Detailed info on this 6482 error is shown below:
Event Type: Error
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 6482
Date: 11/6/2008
Time: 3:46:06 PM
User: N/A
Computer: xxxxxxx
Description:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (db3c5f85-a70c-4901-98ed-a3e9a9030493).
Reason: Object bfc3dba7-666c-4968-9f4e-3c426d85c6b4 not found.
Techinal Support Details:
System.Collections.Generic.KeyNotFoundException: Object bfc3dba7-666c-4968-9f4e-3c426d85c6b4 not found.
at Microsoft.Office.Server.Search.Administration.SearchApi.get_App()
at Microsoft.Office.Server.Search.Administration.SearchApi.SetUsersPermittedToQuery(String[] userNames, Boolean force)
at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Complete the steps below to resolve the recurring 6482 error
1. Access the SharePoint Central Administration site.
2. Click on the “Operations” tab.
3. Click on “Services on Server” under “Topology and Services” section.
4. Stop the “Office SharePoint Server Search” and “Windows SharePoint Services Search” Services. Stopping these will uninstall the services, and once you re-start them and re-configure with the same settings, site content will start indexing properly again. You should not see the 6482 Errors anymore.
The KeyNotFoundException error reported in the Event Viewer message above was related to the following Object:
Object bfc3dba7-666c-4968-9f4e-3c426d85c6b4 not found.
This is actually a Registry key which is usually found under the following hives in the Registry on the SharePoint server:
HKLM\SOFTWARE\Microsoft\Office Server\12.0\Search\Applications\
HKLM\SOFTWARE\Microsoft\Office Server\12.0\Search\Setup\ContentIndexCommon\LanguageResources\Override\
You DON’T have to manually delete the “offending” Object from the above hives in the Registry. Stopping the 2 services in Central Administration site will remove the “offending” Object from the Registry.
NOTE: If you need to modify the Registry, REMEMBER TO CREATE A FULL BACKUP BEFORE MAKING ANY UPDATES.
Related Resources on the Web
http://www.eggheadcafe.com/software/aspnet/30014783/moss-2007-errors--still.aspx
http://social.technet.microsoft.com/forums/en-US/sharepointsearch/thread/81872231-0218-440f-b96f-2f5b02dd949f/
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.sharepoint.windowsservices&tid=69c450d4-97a2-412c-978a-94919e41c224&cat=&lang=en&cr=US&sloc=&p=1
http://blogs.pointbridge.com/Blogs/bragdon_dwight/Pages/Post.aspx?_ID=16
Showing posts with label 6482. Show all posts
Showing posts with label 6482. Show all posts
Friday, December 19, 2008
HOW TO Resolve recurring SharePoint Server 6398, 7076, 6482 errors in Event Viewer
Run the following commands from the command prompt on the SharePoint Server to resolve recurring 6398, 7076, 6482 errors in the Event Viewer.
net stop "Office SharePoint Server Search"
net start "Office SharePoint Server Search"
net stop "Windows SharePoint Services Timer"
net start "Windows SharePoint Services Timer"
From time to time you will see these errors occur in the Event Viewer on the SharePoint server. And when they do occur they occur very frequently (2-4 minutes apart) and they occur in groups. MOSS 2007 SP1 supposedly resolves this issue, but we applied SP1 on our SharePoint Server and these errors still occur intermittently. And when they do occur, it causes a blood bath in the Event Viewer.
Error details are shown below:
6398 Error
Event Type: Error
Event Source: Windows SharePoint Services 3
Event Category: Timer
Event ID: 6398
Date: 11/26/2008
Time: 7:59:14 AM
User: N/A
Computer: xxxxxxxxx
Description:
The Execute method of job definition Microsoft.Office.Server.Administration.ApplicationServerAdministrationServiceJob (ID a7450998-ba3e-4dc1-8528-1f1f851c41bf) threw an exception. More information is included below.
Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
7076 Error
Event Type: Error
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 7076
Date: 11/26/2008
Time: 7:59:14 AM
User: N/A
Computer: xxxxxxxxxx
Description:
An exception occurred while executing the Application Server Administration job.
Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Techinal Support Details:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.DirectoryServices.Interop.UnsafeNativeMethods.IntADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.Interop.UnsafeNativeMethods.ADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_IsContainer()
at System.DirectoryServices.DirectoryEntries.CheckIsContainer()
at System.DirectoryServices.DirectoryEntries.Find(String name, String schemaClassName)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.Find(String name)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.get_Item(String name)
at Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisApplicationPool(String name, ApplicationPoolIdentityType identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.SharePoint.Administration.SPMetabaseManager.ProvisionIisApplicationPool(String name, Int32 identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.Office.Server.Administration.SharedWebServiceInstance.CreateSharedWebServiceApplicationPool(SharedResourceProvider srp)
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
6482 Error
Event Type: Error
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 6482
Date: 11/26/2008
Time: 7:59:14 AM
User: N/A
Computer: xxxxxxxxx
Description:
Application Server Administration job failed for service instance Microsoft.Office.Excel.Server.ExcelServerSharedWebServiceInstance (3db28ccf-4536-48d1-a04a-17ff31d6df9f).
Reason: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Techinal Support Details:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.DirectoryServices.Interop.UnsafeNativeMethods.IntADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.Interop.UnsafeNativeMethods.ADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_IsContainer()
at System.DirectoryServices.DirectoryEntries.CheckIsContainer()
at System.DirectoryServices.DirectoryEntries.Find(String name, String schemaClassName)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.Find(String name)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.get_Item(String name)
at Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisApplicationPool(String name, ApplicationPoolIdentityType identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.SharePoint.Administration.SPMetabaseManager.ProvisionIisApplicationPool(String name, Int32 identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.Office.Server.Administration.SharedWebServiceInstance.Synchronize()
at Microsoft.Office.Excel.Server.ExcelServerSharedWebServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
net stop "Office SharePoint Server Search"
net start "Office SharePoint Server Search"
net stop "Windows SharePoint Services Timer"
net start "Windows SharePoint Services Timer"
From time to time you will see these errors occur in the Event Viewer on the SharePoint server. And when they do occur they occur very frequently (2-4 minutes apart) and they occur in groups. MOSS 2007 SP1 supposedly resolves this issue, but we applied SP1 on our SharePoint Server and these errors still occur intermittently. And when they do occur, it causes a blood bath in the Event Viewer.
Error details are shown below:
6398 Error
Event Type: Error
Event Source: Windows SharePoint Services 3
Event Category: Timer
Event ID: 6398
Date: 11/26/2008
Time: 7:59:14 AM
User: N/A
Computer: xxxxxxxxx
Description:
The Execute method of job definition Microsoft.Office.Server.Administration.ApplicationServerAdministrationServiceJob (ID a7450998-ba3e-4dc1-8528-1f1f851c41bf) threw an exception. More information is included below.
Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
7076 Error
Event Type: Error
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 7076
Date: 11/26/2008
Time: 7:59:14 AM
User: N/A
Computer: xxxxxxxxxx
Description:
An exception occurred while executing the Application Server Administration job.
Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Techinal Support Details:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.DirectoryServices.Interop.UnsafeNativeMethods.IntADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.Interop.UnsafeNativeMethods.ADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_IsContainer()
at System.DirectoryServices.DirectoryEntries.CheckIsContainer()
at System.DirectoryServices.DirectoryEntries.Find(String name, String schemaClassName)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.Find(String name)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.get_Item(String name)
at Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisApplicationPool(String name, ApplicationPoolIdentityType identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.SharePoint.Administration.SPMetabaseManager.ProvisionIisApplicationPool(String name, Int32 identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.Office.Server.Administration.SharedWebServiceInstance.CreateSharedWebServiceApplicationPool(SharedResourceProvider srp)
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
6482 Error
Event Type: Error
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 6482
Date: 11/26/2008
Time: 7:59:14 AM
User: N/A
Computer: xxxxxxxxx
Description:
Application Server Administration job failed for service instance Microsoft.Office.Excel.Server.ExcelServerSharedWebServiceInstance (3db28ccf-4536-48d1-a04a-17ff31d6df9f).
Reason: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Techinal Support Details:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.DirectoryServices.Interop.UnsafeNativeMethods.IntADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.Interop.UnsafeNativeMethods.ADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_IsContainer()
at System.DirectoryServices.DirectoryEntries.CheckIsContainer()
at System.DirectoryServices.DirectoryEntries.Find(String name, String schemaClassName)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.Find(String name)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.get_Item(String name)
at Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisApplicationPool(String name, ApplicationPoolIdentityType identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.SharePoint.Administration.SPMetabaseManager.ProvisionIisApplicationPool(String name, Int32 identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.Office.Server.Administration.SharedWebServiceInstance.Synchronize()
at Microsoft.Office.Excel.Server.ExcelServerSharedWebServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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